Onsite Service Dispatcher: Driver & Customer Coordinator

Ultimate Staffing; San Bernardino (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their client’s team in California. This on-site role coordinates daily transportation operations, supports drivers and customers, and ensures smooth workflow.

You will handle scheduling, data entry, and collaboration with recruiting, payroll, and operations to maintain coverage and service quality. The position runs Monday–Friday, 8:30 AM–6:00 PM, with pay ranging from $25.00 to $28.00 per hour.

Qualifications

• High School diploma required.
• Experience in transportation, logistics, dispatching, staffing, or operations coordination preferred.
• Strong organizational skills and the ability to multitask effectively.

Responsibilities

• Serve as the primary point of contact for drivers and customers, coordinating schedules and resolving service issues.
• Support dispatch activities by coordinating drivers, loads, schedules, and time-off requests.
• Monitor fleet utilization and track driver attendance, ensuring workforce coverage.
• Communicate effectively with drivers and provide outstanding customer service.
• Ensure compliance with company policies and track necessary documentation.
• Enter data accurately and resolve any operational problems that may arise.
• Collaborate with recruiting, payroll, and operations teams to ensure seamless operations.

Skills

Organizational skills

Multitasking

Spanish (bonus)

Education

High School diploma

Job description

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their client’s team in California. This on-site role coordinates daily transportation operations, supports drivers and customers, and ensures smooth workflow.

You will handle scheduling, data entry, and collaboration with recruiting, payroll, and operations to maintain coverage and service quality. The position runs Monday–Friday, 8:30 AM–6:00 PM, with pay ranging from $25.00 to $28.00 per hour.