Customer Experience & Delivery Coordinator

Raymour & Flanigan; Rockaway (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in New Jersey. You will schedule deliveries, manage payments, and address customer questions to bridge the gap between the dream and the reality, delivering a seamless shopping experience.

This hourly role offers $17.00 per hour, 40 hours per week including weekends, with occasional work at the Kinnelon showroom. We value friendly, professional service and flexible, team-oriented collaboration.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills.
• Excellent listening and ability to multi-task in a fast-paced environment.
• Proactively resolve escalated customer issues.
• Support sales and operations to meet customer requests and maintain service standards.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Address customer questions and concerns to bridge the gap between dream and reality.
• Work independently and in small teams to enhance the customer shopping experience.

Skills

Customer service

Communication skills

Active listening

Multi-tasking

Flexibility

Job description

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative in New Jersey. You will schedule deliveries, manage payments, and address customer questions to bridge the gap between the dream and the reality, delivering a seamless shopping experience.

This hourly role offers $17.00 per hour, 40 hours per week including weekends, with occasional work at the Kinnelon showroom. We value friendly, professional service and flexible, team-oriented collaboration.