Customer Care & Scheduling Associate

Raymour & Flanigan Furniture and Mattresses; Bridgewater (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Annual breakfast prepared by owners

Job summary

Raymour & Flanigan Furniture and Mattresses in Bridgewater, MA is seeking a Customer Service Representative. In this role, you will assist customers with scheduling deliveries, managing payments, and addressing inquiries. With an hourly pay rate of $17 and a flexible schedule requiring 40 hours a week, including weekends, this role is vital to ensuring a positive shopping experience.

Key responsibilities include providing friendly service, resolving escalated issues, and collaborating with team members. If you have strong communication and multitasking skills, we encourage you to apply!

Qualifications

• Consistently provide genuine, friendly, personable and professional service.
• Demonstrate excellent listening skills and the ability to multi-task.

Responsibilities

• Assist customers with scheduling their deliveries and managing payments.
• Address customer questions and concerns effectively.
• Support sales and operations team members.

Skills

Effective communication

Interpersonal skills

Organizational skills

Listening skills

Multi-tasking

Job description

Raymour & Flanigan Furniture and Mattresses in Bridgewater, MA is seeking a Customer Service Representative. In this role, you will assist customers with scheduling deliveries, managing payments, and addressing inquiries. With an hourly pay rate of $17 and a flexible schedule requiring 40 hours a week, including weekends, this role is vital to ensuring a positive shopping experience.

Key responsibilities include providing friendly service, resolving escalated issues, and collaborating with team members. If you have strong communication and multitasking skills, we encourage you to apply!