Customer Care & Delivery Specialist

Raymour & Flanigan Furniture and Mattresses; Rockaway (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Breakfast with owners

Job summary

Raymour & Flanigan in New Jersey is hiring a Customer Service Representative. 40 hours per week, including weekends, with an hourly pay rate of $17.00. The company highlights competitive compensation packages, health benefits, 401k with company match plus profit sharing, cross training, and more.

You will assist customers with scheduling deliveries, managing payments, and addressing questions and concerns. The role supports both independent work and small team collaboration to improve the

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills.
• Excellent listening skills and ability to multitask in a fast-paced setting.
• Proactively resolve escalated customer issues.
• Support sales and operations team to go above and beyond for customers.
• Flexibility to work retail schedule including days, nights, weekends, holidays.

Responsibilities

• Bridge the gap between customers' dream and reality by scheduling deliveries and managing payments.
• Acknowledge customer questions and concerns with professional service.
• Work independently and in a small team to enhance the customer shopping experience.

Skills

Customer service

Communication

Multitasking

Problem solving

Flexibility

Job description

Raymour & Flanigan in New Jersey is hiring a Customer Service Representative. 40 hours per week, including weekends, with an hourly pay rate of $17.00. The company highlights competitive compensation packages, health benefits, 401k with company match plus profit sharing, cross training, and more.

You will assist customers with scheduling deliveries, managing payments, and addressing questions and concerns. The role supports both independent work and small team collaboration to improve the