In-Store Customer Care Specialist - Great Benefits

Raymour & Flanigan; Rockaway (NJ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Annual breakfast prepared by owners

Job summary

Raymour & Flanigan Furniture and Mattresses in Rockaway, NJ is seeking a Customer Service Representative. In this role, you will assist customers with their purchases by scheduling deliveries, managing payments, and addressing any questions or concerns they may have. A friendly and professional demeanor is essential.

The position offers an hourly pay rate of $17.00 with a flexible schedule including weekends and evenings. Join us in providing a top-tier customer shopping experience!

Qualifications

• Consistently provide genuine, friendly, personable and professional service.
• Demonstrate excellent listening skills and the ability to multi-task within a fast‑paced service environment.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Responsibilities

• Assist customers with scheduling their deliveries and managing payments.
• Acknowledge customer questions and concerns.
• Proactively resolve escalated customer issues.

Skills

Effective communication

Interpersonal skills

Organizational skills

Excellent listening

Multi-tasking

Job description

Raymour & Flanigan Furniture and Mattresses in Rockaway, NJ is seeking a Customer Service Representative. In this role, you will assist customers with their purchases by scheduling deliveries, managing payments, and addressing any questions or concerns they may have. A friendly and professional demeanor is essential.

The position offers an hourly pay rate of $17.00 with a flexible schedule including weekends and evenings. Join us in providing a top-tier customer shopping experience!