Showroom Customer Experience Specialist

Raymour & Flanigan Furniture and Mattresses; Kinnelon (NJ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Breakfast with owners

Job summary

Raymour & Flanigan is seeking a Part Time Customer Service Representative for our Rockaway, NJ showroom. The role pays $17.00 per hour and requires about 40 hours per week, including weekends.

You will assist customers with scheduling deliveries, managing payments, and addressing questions and concerns to enhance the shopping experience. The position emphasizes friendly service, strong communication, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Provide genuine, friendly, personable, professional service.
• Strong communication, interpersonal and organizational skills.
• Excellent listening and ability to multitask in a fast-paced environment.
• Proactively resolve escalated customer issues.
• Support sales and operations to meet customer needs.

Responsibilities

• Schedule deliveries and manage payments for customers.
• Answer questions and address concerns to improve the shopping experience.
• Work independently or in small teams to support showroom goals.
• Maintain a positive and helpful attitude with customers and associates.
• Adapt to a retail schedule including weekends, holidays, and events.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Job description

Raymour & Flanigan is seeking a Part Time Customer Service Representative for our Rockaway, NJ showroom. The role pays $17.00 per hour and requires about 40 hours per week, including weekends.

You will assist customers with scheduling deliveries, managing payments, and addressing questions and concerns to enhance the shopping experience. The position emphasizes friendly service, strong communication, and the ability to multi-task in a fast-paced retail environment.