Customer Experience Counter Associate — Growth & Benefits

Von Maur, Inc.; Jefferson (WI); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

Zusammenfassung

Von Maur, Inc. is seeking a Customer Service Counter Associate to ensure a seamless shopping experience for every guest. You will greet customers, answer calls, process accounts and payments, and prepare orders for shipment while keeping the counter organized.

Join a team that values service excellence, offers a generous merchandise discount, comprehensive benefits, and opportunities for growth in a family-owned environment.

Qualifikationen

• Experience in customer service roles preferred.
• Ability to greet customers and provide information.
• Willingness to work on-site across day, evening, and weekend shifts.

Aufgaben

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Kenntnisse

Customer service

Phone handling

Cash handling

Multi-tasking

Tools

POS system

Merchandise processing

Jobbeschreibung

Von Maur, Inc. is seeking a Customer Service Counter Associate to ensure a seamless shopping experience for every guest. You will greet customers, answer calls, process accounts and payments, and prepare orders for shipment while keeping the counter organized.

Join a team that values service excellence, offers a generous merchandise discount, comprehensive benefits, and opportunities for growth in a family-owned environment.