Customer Experience Concierge: Service-Sales Bridge

Hicks Automotive Group; Corpus Christi (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Career growth opportunities

Employee vehicle purchase program

Job summary

Hicks Automotive Group in Corpus Christi, TX is looking for a customer-focused professional to bridge the Sales and Service Departments. This unique role involves helping customers in the service department explore upgrade options and improve their ownership experience.

The ideal candidate will have strong communication skills and a positive attitude, with the ability to build relationships quickly. Competitive salary plus benefits, including paid training and a supportive environment are offered.

Qualifications

• Experience in customer service, retail, or automotive is a plus.
• Comfortable using computers and CRM systems.

Responsibilities

• Build relationships with customers in the service department.
• Assist customers in understanding vehicle upgrade options.
• Coordinate appointments between customers and the sales team.
• Track customer interactions and maintain accurate records.

Skills

Strong communication and people skills

Positive attitude

Self‑motivated

Ability to work independently

Job description

Hicks Automotive Group in Corpus Christi, TX is looking for a customer-focused professional to bridge the Sales and Service Departments. This unique role involves helping customers in the service department explore upgrade options and improve their ownership experience.

The ideal candidate will have strong communication skills and a positive attitude, with the ability to build relationships quickly. Competitive salary plus benefits, including paid training and a supportive environment are offered.