Customer Experience Service Advisor

Hicks Automotive Group; Robstown (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

401(K) Plan

Paid Vacation

Paid Holidays

Employee Discounts on products & services

Saturday lunches

Job summary

Hicks Automotive Group in Robstown, Texas, is seeking a Service Manager to oversee service orders and ensure excellent customer experiences. The role includes managing staff, maintaining service productivity, and answering technical queries.

The ideal candidate will possess strong leadership and communication skills, along with a clean driving record. The position offers extensive benefits including medical insurance and a 401(K) plan.

Qualifications

• Clean driving record and valid driver’s license.
• Must be able to pass a background check and drug test.

Responsibilities

• Oversee service orders and ensure customers receive effective service.
• Answer technical questions about vehicle problems and services.
• Maintain Customer Happiness scores at or above company standards.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Ability to manage others

Team oriented and self-motivated

Job description

Hicks Automotive Group in Robstown, Texas, is seeking a Service Manager to oversee service orders and ensure excellent customer experiences. The role includes managing staff, maintaining service productivity, and answering technical queries.

The ideal candidate will possess strong leadership and communication skills, along with a clean driving record. The position offers extensive benefits including medical insurance and a 401(K) plan.