Customer Experience Coach - Personal Growth & Training

Serenity Healthcare; Chandler (AZ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

90% employer-paid medical, dental, and

401(k) retirement plan

10 PTO days (15 after the first year)

10 paid holidays

Paid training and professional certifi

Job summary

Serenity Healthcare in Chandler, AZ is hiring a Customer Experience Coach to guide individuals through structured sessions designed to help build positive habits, stay motivated, and progress toward personal goals. This full-time role offers paid training and the chance to develop essential coaching skills in a supportive environment.

You'll work one-on-one with participants, using a structured program and tools provided during training.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Char and professional verbal and written communication skills
• Strong interpersonal skills with patience and empathy
• Reliable, punctual, and open to feedback
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Responsibilities

• Provide one-on-one support during scheduled program sessions
• Operate and monitor specialized program tools and technology (training provided)
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
• Maintain accurate session notes and share updates with team members
• Ensure each participant's experience is professional, supportive, and respectful
• Follow established processes and standards to maintain a consistent experience

Skills

2+ years experience

Strong communication

Interpersonal empathy

Reliable and punctual

Authorized to work in the UnitedStates

Job description

Serenity Healthcare in Chandler, AZ is hiring a Customer Experience Coach to guide individuals through structured sessions designed to help build positive habits, stay motivated, and progress toward personal goals. This full-time role offers paid training and the chance to develop essential coaching skills in a supportive environment.

You'll work one-on-one with participants, using a structured program and tools provided during training.