Customer Experience & Checkout Specialist

Michaels Stores; Slidell (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Michaels Stores in Slidell, LA is hiring a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloading, stocking, and planograms, support Omni channel processes like Buy Online Pickup in Store and Ship From Store, and help keep the store well-merchandised and in stock.

This role requires standing for long periods and the ability to lift heavy boxes.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Must be at least sixteen years old per Michaels policy.

Responsibilities

• Help customers locate products and provide solutions
• Deliver fast, friendly checkout with cash handling to standards
• Enroll customers in Rewards program and Private Label Credit Cards
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram processes
• Support store recovery and in-stock maintenance

Skills

Customer service

Cash handling

Sales

Communication

Teamwork

Job description

Michaels Stores in Slidell, LA is hiring a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will participate in truck unloading, stocking, and planograms, support Omni channel processes like Buy Online Pickup in Store and Ship From Store, and help keep the store well-merchandised and in stock.

This role requires standing for long periods and the ability to lift heavy boxes.