Customer Experience & Checkout Specialist

Michaels of Canada; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Flexible scheduling

Job summary

The Michaels Companies, Inc. is seeking a Store Associate at its Miami-Dade location to help customers, locate products, and provide friendly service.

The role involves fast checkout, product guidance, and participation in omnichannel processes like BOPIS and SFS, ensuring a well-stocked, welcoming store. Responsibilities include unloading trucks, stocking shelves, and upholding SOPs, safety, and brand standards while engaging customers and supporting the Rewards program enrollments.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to operate cash register and handle cash accurately.
• Strong communication and problem-solving skills.
• Flexibility to work nights, weekends, and early mornings.

Responsibilities

• Help customers locate products and provide solutions.
• Handle checkout and cash with accuracy.
• Assist with BOPIS and SFS processes.
• Maintain stock and organize merchandise on the floor.
• Follow SOPs and safety guidelines.

Skills

Customer service

Cash handling

Sales assistance

Omni-channel

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

The Michaels Companies, Inc. is seeking a Store Associate at its Miami-Dade location to help customers, locate products, and provide friendly service.

The role involves fast checkout, product guidance, and participation in omnichannel processes like BOPIS and SFS, ensuring a well-stocked, welcoming store. Responsibilities include unloading trucks, stocking shelves, and upholding SOPs, safety, and brand standards while engaging customers and supporting the Rewards program enrollments.