Seasonal Retail Associate: Customer Service & Checkout

Michaels Stores; Boca Raton (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) plan

Job summary

Michaels Stores in Boca Raton, FL is seeking a team member to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will participate in stocking, merchandising, and store recovery to keep the shop well-presented and in stock.

The role supports omnichannel processes and rewards enrollments, with emphasis on customer satisfaction and teamwork in a dynamic retail environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout and cash handling to standards.
• Engage customers in rewards programs and enroll them.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Support truck unload, stocking, and planogram (POGs) processes.
• Maintain store recovery and in-stock merchandise; participate in SISO/AD sets.
• Adhere to SOPs and company policies; project a positive image.

Skills

Customer Service

Cash Handling

Job description

Michaels Stores in Boca Raton, FL is seeking a team member to deliver friendly customer service, help shoppers, and ensure a fast checkout experience. You will participate in stocking, merchandising, and store recovery to keep the shop well-presented and in stock.

The role supports omnichannel processes and rewards enrollments, with emphasis on customer satisfaction and teamwork in a dynamic retail environment.