Customer Experience Advocate — Flexible Schedule

Aafes; Fort Bliss (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid time off

Shift differential/holiday pay

Pension

401K plan

Base access

Mass Transit program

DoD employee status

Job summary

The Army & Air Force Exchange Service (the Exchange) is hiring a Customer Experience Associate at Fort Bliss to greet customers, handle transactions, and assist with bagging and moving merchandise. You will join an award-winning team serving Soldiers, Airmen and their families with a welcoming, efficient shopping experience.

We offer flexible scheduling, comprehensive benefits, base accessibility, and a DoD-supportive environment. If you value teamwork and service, this role is a fit.

Qualifications

• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Skills

Customer service

Excellent communication skills

Cash handling experience

Retail experience

Basic computer skills

Ability to learn new technology

Quick thinker

Education

High school diploma or equivalent

Job description

The Army & Air Force Exchange Service (the Exchange) is hiring a Customer Experience Associate at Fort Bliss to greet customers, handle transactions, and assist with bagging and moving merchandise. You will join an award-winning team serving Soldiers, Airmen and their families with a welcoming, efficient shopping experience.

We offer flexible scheduling, comprehensive benefits, base accessibility, and a DoD-supportive environment. If you value teamwork and service, this role is a fit.