Customer Experience Banker: Your Financial Concierge

Huntington Bancshares, Inc.; Gahanna (OH); Vor Ort; USD 52.000 - 64.000; Vollzeit

Zusammenfassung

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a financial concierge approach.

You will retain and grow relationships by identifying goals, advising on deposits and banking products, and handling transactions accurately in a team-focused office setting. The role emphasizes proactive outreach, referrals, and strong service delivery while upholding regulatory requirements and risk controls.

Qualifikationen

• Minimum 1 year customer service experience or military service in admin/related role.
• Bachelor's degree may be required or preferred.
• Comfort with technology and financial products.

Aufgaben

• Providing excellent customer service and resolving issues effectively.
• Educating customers on consumer deposit products.
• Identifying opportunities to grow customer relationships through a disciplined sales process.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all policies and procedures; maintaining accuracy in transactions.

Kenntnisse

Customer service

Sales

Relationship building

Banking knowledge

Ausbildung

High School Diploma

Bachelor's Degree

Tools

Mobile banking

Online banking

Cash handling

Jobbeschreibung

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a financial concierge approach.

You will retain and grow relationships by identifying goals, advising on deposits and banking products, and handling transactions accurately in a team-focused office setting. The role emphasizes proactive outreach, referrals, and strong service delivery while upholding regulatory requirements and risk controls.