Financial Concierge | Customer Experience Banker

Huntington Bancshares, Inc.; Jackson (MI); On-site; USD 38,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk‑in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and related banking services.

You will process transactions accurately, balance daily activity, and deliver exemplary service. The role emphasizes proactive relationship management, collaboration with partners, and adherence to security and regulatory standards in an

Qualifications

• Minimum of a High School Diploma or GED; Bachelor's degree optional.
• Experience in customer service or military administration is a plus.
• Ability to educate customers on consumer deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and banking services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Process transactions accurately and balance daily cash appropriately.
• Adhere to all policies and procedures and maintain strong partnerships.

Skills

Customer service

Sales skills

Communication

In-person service

Education

High School Diploma or GED

Tools

Online banking

Mobile banking apps

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk‑in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and related banking services.

You will process transactions accurately, balance daily activity, and deliver exemplary service. The role emphasizes proactive relationship management, collaboration with partners, and adherence to security and regulatory standards in an