Hybrid Customer Experience Banker (Remote-Friendly)

Huntington Bancshares, Inc.; Wooster (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach financial goals by recommending deposit products and other services.

The role emphasizes customer service, proactive relationship building, and adherence to security and regulatory policies. Office-based with potential flexible arrangements; equal opportunity employer.

Qualifications

• High School Diploma or GED plus 1 year of customer service or relevant role, or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking or retail sales.
• Cash handling skills and comfort with mobile/online banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all policies and procedures.
• Demonstrate sales, service, relationship mgmt, banking, communication and presentation.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach financial goals by recommending deposit products and other services.

The role emphasizes customer service, proactive relationship building, and adherence to security and regulatory policies. Office-based with potential flexible arrangements; equal opportunity employer.