Customer Experience Banker - Remote Finance Concierge

Huntington National Bank; Kent (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank in Kent, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy and care.

You will participate in a disciplined sales process, educate customers on deposit products, and collaborate with partners to deepen relationships while complying

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred for advancement.
• Experience or exposure in customer service within banking, financial services, or goal-driven retail sales is a plus.
• Cash handling skills and comfort with technology (mobile/online banking) are desired.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales process

Banking products

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Kent, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy and care.

You will participate in a disciplined sales process, educate customers on deposit products, and collaborate with partners to deepen relationships while complying