Customer Experience Banker - Remote-Eligible Financial Concierge

Huntington Bancshares, Inc.; New Boston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to assist walk‑in customers, retain and grow consumer and business relationships, and promote deposit products and services. You will process transactions accurately and balance daily while delivering exceptional service.

In this role you will educate customers on banking products, leverage digital tools like mobile banking, and adhere to all regulatory policies to ensure a secure and trusted customer experience.

Qualifications

• High School Diploma or GED and at least 1 year of customer service or related military/administrative experience, or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile and online banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products to customers.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all policies and procedures related to operations, security, and risk.
• Demonstrate strong sales, service, and communication skills.

Skills

Customer service

Sales & referrals

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to assist walk‑in customers, retain and grow consumer and business relationships, and promote deposit products and services. You will process transactions accurately and balance daily while delivering exceptional service.

In this role you will educate customers on banking products, leverage digital tools like mobile banking, and adhere to all regulatory policies to ensure a secure and trusted customer experience.