Customer Experience Banker – Remote/Hybrid

Huntington Bank; Saint Louis (MI); In loco; USD 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible work arrangements

Equal Opportunity Employer

Descrizione del lavoro

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and balancing daily activities while delivering exceptional service.

You will educate customers on deposit products, identify opportunities to grow relationships, and refer clients to other bank areas to deepen partnerships, all while complying with policies and guidelines.

Competenze

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Bachelor's degree may substitute for experience in some cases.
• Experience with consumer deposit products or sales-based environment is a plus.

Mansioni

• Provide excellent customer service and resolve customer issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Conoscenze

Customer service

Sales orientation

Communication skills

Problem solving

Formazione

High School Diploma or GED

Bachelor's Degree

Strumenti

Online banking platforms

Mobile banking apps

Descrizione del lavoro

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately and balancing daily activities while delivering exceptional service.

You will educate customers on deposit products, identify opportunities to grow relationships, and refer clients to other bank areas to deepen partnerships, all while complying with policies and guidelines.