Customer Experience Banker (Non‑NMLS) - Grow Client Relationships

Huntington Bank; Pepper Pike (OH); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to provide financial concierge services for walk-in customers at our office. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and handling transactions accurately while delivering exemplary service.

The role emphasizes proactive relationship growth through a structured sales process and strong customer engagement, with adherence

Competenze

• High School Diploma or GED required or Bachelor's Degree.
• 1 year or more customer service experience or military service in an administrative role.
• Proficiency in explaining banking products and services.

Mansioni

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products to customers.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and procedures, including risk controls.
• Demonstrate sales, service, relationship management, banking, and communication skills.

Conoscenze

Customer service

Sales

Communication skills

Formazione

High School Diploma or GED

Bachelor's Degree

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to provide financial concierge services for walk-in customers at our office. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and handling transactions accurately while delivering exemplary service.

The role emphasizes proactive relationship growth through a structured sales process and strong customer engagement, with adherence