Customer Experience Banker (Non-NMLS) - Financial Concierge

Huntington National Bank; Grove City (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank in Grove City, OH is seeking a Customer Experience Banker Non NMLS who serves as a Financial Concierge for walk-in customers. You’ll retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and processing transactions accurately with daily balancing and exemplary service.

You’ll educate customers on deposit products and cross-sell banking services, while following policies and building

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an equivalent role, or a Bachelor's Degree.
• Experience in banking or financial services is preferred.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating customers on consumer deposit products and other banking services.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Grove City, OH is seeking a Customer Experience Banker Non NMLS who serves as a Financial Concierge for walk-in customers. You’ll retain and grow consumer and business relationships by identifying goals and needs, recommending deposits and other banking products, and processing transactions accurately with daily balancing and exemplary service.

You’ll educate customers on deposit products and cross-sell banking services, while following policies and building