Customer Experience Banker — Financial Concierge & Growth

Huntington; Bellbrook (OH); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

Huntington in Bellbrook, OH is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy and courtesy.

The role emphasizes proactive outreach, referrals from customers and partners, and adherence to bank policies while delivering exemplary service in a friendly, team-focused office environment.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or related experience.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills and comfort with technology.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management, banking and communication skills.

Connaissances

Customer service

Sales process

Relationship management

Banking

Communication

Formation

High School Diploma or GED

Bachelor's Degree

Outils

Mobile banking

Online banking

Cash handling

Description du poste

Huntington in Bellbrook, OH is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy and courtesy.

The role emphasizes proactive outreach, referrals from customers and partners, and adherence to bank policies while delivering exemplary service in a friendly, team-focused office environment.