Customer Experience Banker | In-Person Banking Pro

0101 The Huntington National Bank; Milford (CT); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial goals and offering appropriate deposit and banking solutions.

Responsibilities include serving customers, educating on products, and referring to other areas to deepen partnerships, while following all security and regulatory policies. Office-based with flexible work options where applicable.

Qualifications

• High School diploma or GED required, Bachelor’s degree optional.
• Minimum 1 year of customer service or military admin experience.
• Cash handling experience and comfort with digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships via proactive follow-up and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory requirements.

Skills

Customer service

Cash handling

Tech-savvy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow customer relationships by identifying financial goals and offering appropriate deposit and banking solutions.

Responsibilities include serving customers, educating on products, and referring to other areas to deepen partnerships, while following all security and regulatory policies. Office-based with flexible work options where applicable.