Customer Experience Banker - In-Branch Financial Concierge

Huntington; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington in Columbus, OH is seeking a Customer Experience Banker (Non NMLS) to serve walk-in customers as a financial concierge, helping them reach goals with deposit products and banking services. You will balance transactions, provide excellent service and act as a trusted advisor in our branch.

Responsibilities include educating customers on deposits, proactively identifying opportunities to grow relationships through referrals, outbound calls, and partnering with bank teams while adhering

Qualifications

• High School Diploma or GED and minimum of 1 year customer service.
• Experience in banking or financial services is preferred.
• Cash handling and transaction accuracy are essential.
• Comfort with mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on deposit products and services to grow relationships.
• Identify opportunities to deepen relationships through referrals and outreach.

Skills

Customer service

Sales

Cash handling

Technology literacy

Education

High School diploma or GED

Job description

Huntington in Columbus, OH is seeking a Customer Experience Banker (Non NMLS) to serve walk-in customers as a financial concierge, helping them reach goals with deposit products and banking services. You will balance transactions, provide excellent service and act as a trusted advisor in our branch.

Responsibilities include educating customers on deposits, proactively identifying opportunities to grow relationships through referrals, outbound calls, and partnering with bank teams while adhering