Customer Experience Banker – Remote/Hybrid Growth Catalyst

Huntington National Bank; Vicksburg (MS); Presencial; USD 34.000 - 52.000; Jornada completa

Descripción de la vacante

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers in a branch setting. You will help retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and handling customer transactions accurately.

Responsibilities include resolving issues, educating customers on deposit products, growing relationships via a disciplined sales process, and referring

Formación

• 1+ year of customer service experience or military service in an admin/contract/civil affairs role or a Bachelor’s Degree.
• Experience with consumer deposit products is preferred.
• Ability to grow customer relationships through a disciplined sales process and referrals.

Responsabilidades

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through sales and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Deposit products knowledge

Sales

Outbound calling

Referrals

Cross-selling

Regulatory compliance

Cash handling

Technology literacy

Educación

High School Diploma or GED

Bachelor’s Degree

Herramientas

Mobile banking

Online banking

Descripción del empleo

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers in a branch setting. You will help retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and handling customer transactions accurately.

Responsibilities include resolving issues, educating customers on deposit products, growing relationships via a disciplined sales process, and referring