Customer Experience Banker - Hybrid/Remote

Huntington National Bank; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Tobacco-Free Hiring Practice

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a focus on building relationships and delivering financial solutions. The role emphasizes excellent service, deposit product education, and proactive outreach to grow consumer and business banking relationships while adhering to security and regulatory policies.

The position offers a professional office setting with flexible work arrangements where applicable, and Huntington promotes an

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers with a focus on building relationships and delivering financial solutions. The role emphasizes excellent service, deposit product education, and proactive outreach to grow consumer and business banking relationships while adhering to security and regulatory policies.

The position offers a professional office setting with flexible work arrangements where applicable, and Huntington promotes an