Customer Experience Banker: Growth & Service Pro

Huntington Bancshares, Inc.; Canton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Canton, OH branch. You will act as a Financial Concierge, retaining and growing consumer and business customer relationships by identifying financial goals and needs, and recommending appropriate deposits and banking services.

You will handle daily transactions with accuracy while delivering exemplary service. Responsibilities include resolving customer issues, educating on deposit products, and proactively

Qualifications

• Minimum 1 year of customer service or related experience.
• Strong knowledge of consumer deposit products and banking services.
• Ability to grow relationships through a disciplined sales process.

Responsibilities

• Providing excellent customer service and resolving issues.
• Educating customers on consumer deposit products.
• Identifying opportunities to grow customer relationships through referrals and follow-up.
• Directing customers to other bank areas to deepen relationships.
• Adhering to policies and procedures; maintaining security and risk controls.

Skills

Customer service

Sales

Banking products

Cash handling

Technology

Education

High School Diploma or GED

Tools

Online banking

Mobile banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Canton, OH branch. You will act as a Financial Concierge, retaining and growing consumer and business customer relationships by identifying financial goals and needs, and recommending appropriate deposits and banking services.

You will handle daily transactions with accuracy while delivering exemplary service. Responsibilities include resolving customer issues, educating on deposit products, and proactively