Customer Experience Banker: Grow Relationships & Deposits

Huntington Bancshares, Inc.; Trenton (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and services.

Role emphasizes providing excellent service, educating customers about banking options, and collaborating with teams while adhering to bank policies and regulatory requirements.

Qualifications

• High School Diploma or GED and 1+ year customer service experience or a Bachelor's degree.
• Experience in banking, financial services or goal driven retail sales preferred.
• Cash handling skills and comfort with mobile/online banking tools.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a structured sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure regulatory compliance.

Skills

Customer service

Communication

Sales oriented

Education

Bachelor's degree

High School Diploma or GED

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and services.

Role emphasizes providing excellent service, educating customers about banking options, and collaborating with teams while adhering to bank policies and regulatory requirements.