Customer Experience Banker: Financial Concierge

Huntington National Bank; Canal Winchester (OH); On-site; USD 38,000 - 56,000; Full time

Job summary

Huntington National Bank in Ohio is seeking a Customer Experience Banker Non NMLS. You will be a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit products and services.

duties include processing transactions accurately, balancing daily, and delivering exemplary service while adhering to bank policies.

Qualifications

• High School Diploma or GED required or Bachelor's Degree preferred.
• Experience in customer service in banking or financial services is a plus.
• Comfort with technology and online/mobile banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.
• Demonstrate sales, service, and communication skills.

Skills

Customer service

Sales

Banking product knowledge

Communication

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Ohio is seeking a Customer Experience Banker Non NMLS. You will be a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit products and services.

duties include processing transactions accurately, balancing daily, and delivering exemplary service while adhering to bank policies.