Customer Experience Banker — Financial Concierge & Growth Advocate

Huntington Bancshares, Inc.; Broadview Heights (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and provide financial guidance. You will balance daily transactions and deliver exemplary service while educating customers on deposit products and services.

The role emphasizes proactive relationship building, referrals to other bank areas, and adherence to risk and regulatory policies in a dynamic branch environment.

Qualifications

• High School Diploma or GED required; 1 year of customer service or related military service or a Bachelor's degree.
• Experience in customer service in banking, financial services, or goal-driven retail sales is preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.

Skills

Customer service

Sales skills

Communication

Banking knowledge

Education

High School Diploma or GED

Bachelor’s Degree (optional)

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and provide financial guidance. You will balance daily transactions and deliver exemplary service while educating customers on deposit products and services.

The role emphasizes proactive relationship building, referrals to other bank areas, and adherence to risk and regulatory policies in a dynamic branch environment.