Customer Experience Banker - Growth & Financial Concierge

Huntington National Bank; Macon (GA); Híbrido; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy.

You will educate customers on deposit products, proactively grow relationships through a structured sales process, and refer customers to other bank areas to deepen partnerships while

Qualificações

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conhecimentos

Customer service

Cash handling

Technology literacy

Formação académica

High School Diploma or GED

Bachelor's Degree

Descrição da oferta de emprego

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy.

You will educate customers on deposit products, proactively grow relationships through a structured sales process, and refer customers to other bank areas to deepen partnerships while