Customer Experience Banker: Grow Relationships & Service

Huntington-Bank; Memphis (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers in our Memphis branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and banking products.

You will balance daily transactions and deliver exemplary service. The role emphasizes proactive sales, customer education and referrals while adhering to bank policies and procedures; revenue growth and strong customer

Qualifications

• High School Diploma or GED required, plus 1 year of customer service or related experience or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking or financial services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through sales process and referrals.
• Educate customers and refer to other bank areas to deepen relationships.

Skills

Customer service

Sales process

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers in our Memphis branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and banking products.

You will balance daily transactions and deliver exemplary service. The role emphasizes proactive sales, customer education and referrals while adhering to bank policies and procedures; revenue growth and strong customer