Customer Experience Banker — Grow Relationships & Serve Clients

Huntington National Bank; Hattiesburg (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank in Hattiesburg, MS is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers and to retain and grow consumer and business relationships. You will proactively identify financial goals, recommend deposits and other banking products, and process transactions with accuracy while delivering exemplary service.

The role emphasizes educating customers on banking products, leveraging a disciplined sales process, and referring customers

Qualifications

• High School Diploma or GED; or Bachelor's Degree.
• Minimum 1 year of customer service or military admin experience.
• Ability to handle cash and related transactions.
• Comfort with mobile and online banking technologies.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.
• Demonstrate strong sales, service, and communication skills.

Skills

Customer service

Relationship management

Excellent communication

Sales skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank in Hattiesburg, MS is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers and to retain and grow consumer and business relationships. You will proactively identify financial goals, recommend deposits and other banking products, and process transactions with accuracy while delivering exemplary service.

The role emphasizes educating customers on banking products, leveraging a disciplined sales process, and referring customers