Customer Experience Banker: Grow Relationships

Huntington Bank; Charleston (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bank in South Charleston, WV seeks a Customer Experience Banker to serve walk-in customers, retain and grow relationships, and proactively identify financial goals. You will recommend deposits and other banking products, process transactions accurately, and balance daily while delivering exemplary service.

The role emphasizes education on consumer deposit products, proactive relationship growth, and adherence to bank policies.

Qualifications

• 1 year customer service in banking, financial services or goal-driven retail sales.
• High School Diploma or Bachelor’s Degree.
• Cash handling skills preferred but not required.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and bank services.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Process customer transactions accurately and balance daily.
• Adhere to policies and maintain security and risk controls.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma

Bachelor's Degree

Tools

Online banking

Mobile banking

Job description

Huntington Bank in South Charleston, WV seeks a Customer Experience Banker to serve walk-in customers, retain and grow relationships, and proactively identify financial goals. You will recommend deposits and other banking products, process transactions accurately, and balance daily while delivering exemplary service.

The role emphasizes education on consumer deposit products, proactive relationship growth, and adherence to bank policies.