Customer Experience Banker — Grow Relationships

Huntington; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington's Charlevoix branch seeks a Customer Experience Banker to serve walk-in customers, identify financial goals, and promote banking products. You will handle transactions accurately, educate customers on deposits, and build partnerships with clients and colleagues.

This full-time, on-site role emphasizes disciplined sales, outbound follow-up, and referrals to deepen relationships and support community banking goals.

Qualifications

• Minimum of 1 year of customer service experience or military/administrative role.
• Preferred experience in banking or financial services is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure compliance.

Skills

Customer service

Sales skills

Banking products knowledge

Cash handling

Communication

Education

High School Diploma or GED

Tools

Cash handling systems

Online banking platforms

Job description

Huntington's Charlevoix branch seeks a Customer Experience Banker to serve walk-in customers, identify financial goals, and promote banking products. You will handle transactions accurately, educate customers on deposits, and build partnerships with clients and colleagues.

This full-time, on-site role emphasizes disciplined sales, outbound follow-up, and referrals to deepen relationships and support community banking goals.