Financial Concierge & Relationship Builder

Huntington; Michigan; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker to serve walk-in customers at the Boyne City branch. You will help customers achieve financial goals by offering deposit products and other services, while maintaining daily transaction accuracy and strong service levels.

The role emphasizes proactive relationship building, understanding customer needs, and educating clients on available banking solutions. Flexibility in office-based and remote arrangements is possible as part of Huntington's

Qualifications

• High School Diploma or GED; 1 year of customer service or military service or a Bachelor's degree.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through referrals and outbound calls.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Cash handling

Tech literacy

Education

High School Diploma

Bachelor's degree

Job description

Huntington is seeking a Customer Experience Banker to serve walk-in customers at the Boyne City branch. You will help customers achieve financial goals by offering deposit products and other services, while maintaining daily transaction accuracy and strong service levels.

The role emphasizes proactive relationship building, understanding customer needs, and educating clients on available banking solutions. Flexibility in office-based and remote arrangements is possible as part of Huntington's