Customer Experience Banker: Grow Relationships & Service

0101 The Huntington National Bank; Ambridge (Beaver County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker to join our branch network in the United States. You will act as a financial concierge, helping walk-in customers achieve their financial goals by identifying needs and recommending deposit, loan, and other banking products and services.

You will process customer transactions accurately while delivering exemplary service, educate customers on technology and banking tools, and actively grow consumer and small business relationships

Qualifications

• Experience in customer-facing roles within financial services is preferred.
• Strong communication and presentation skills.
• Ability to educate customers on banking products and digital tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and consumer lending.
• Identify opportunities to deepen relationships and grow referrals.
• Adhere to policies and procedures and maintain risk awareness.

Skills

Customer service

Sales ability

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker to join our branch network in the United States. You will act as a financial concierge, helping walk-in customers achieve their financial goals by identifying needs and recommending deposit, loan, and other banking products and services.

You will process customer transactions accurately while delivering exemplary service, educate customers on technology and banking tools, and actively grow consumer and small business relationships