Banking Concierge: Customer Experience (Remote‑Friendly)

Huntington Bancshares, Inc.; Ohio; On-site; USD 42,000 - 62,000; Full time

Job summary

Huntington Bancshares, Inc. invites applications for a Customer Experience Banker Non NMLS.

In this role you serve walk-in customers as a Financial Concierge, handling deposits, banking products, and daily transactions with a goal of retaining and expanding consumer and business relationships. You will proactively identify customer financial goals, educate on deposit products, and guide clients to suitable bank services.

Qualifications

• High School Diploma or GED or Bachelor's Degree required.
• 1 year of customer service or military service preferred.
• Cash handling experience and comfort with technology are a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and cross-sell products.
• Adhere to all policies, security, risk, and regulatory requirements.
• Demonstrate strong sales, service, and relationship management skills.

Skills

Customer service

Sales process

Relationship management

Cash handling

Banking product knowledge

Technical literacy

Education

High School Diploma or GED

Bachelor's Degree

Military service (administration/civil affairs)

Job description

Huntington Bancshares, Inc. invites applications for a Customer Experience Banker Non NMLS.

In this role you serve walk-in customers as a Financial Concierge, handling deposits, banking products, and daily transactions with a goal of retaining and expanding consumer and business relationships. You will proactively identify customer financial goals, educate on deposit products, and guide clients to suitable bank services.