Hybrid Customer Experience Banker - Financial Concierge

Huntington; Michigan; Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington in the United States seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and services.

You will retain and grow consumer and business relationships, identify needs through a disciplined sales process, educate customers on banking options, and collaborate with partners while upholding security and regulatory policies.

Qualifications

• High School Diploma or GED required; Bachelors Degree preferred.
• Minimum 1 year of customer service experience or equivalent military service; strong communication.
• Comfort with banking products and financial services; ability to educate customers.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on consumer deposit products.
• Identify opportunities to deepen relationships via a structured sales process.
• Refer customers to other bank areas to broaden relationships.
• Adhere to all policies, security, and regulatory requirements.
• Demonstrate sales, service, and relationship-building skills.

Skills

Customer service

Sales

Communication

Mobile banking

Education

High School or GED

Bachelors Degree

Tools

Online banking

Mobile banking

Job description

Huntington in the United States seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and services.

You will retain and grow consumer and business relationships, identify needs through a disciplined sales process, educate customers on banking options, and collaborate with partners while upholding security and regulatory policies.