Customer Experience Banker - Financial Concierge & Growth

Huntington Bancshares, Inc.; Blaine (MN); On-site; USD 30,000 - 38,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers, helping them reach financial goals by recommending deposit, loan and other banking products while delivering exemplary service.

You will process transactions accurately, educate customers on bank technology, and proactively grow relationships through a disciplined sales process and referrals from customers and partners.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales skills

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers, helping them reach financial goals by recommending deposit, loan and other banking products while delivering exemplary service.

You will process transactions accurately, educate customers on bank technology, and proactively grow relationships through a disciplined sales process and referrals from customers and partners.