Customer Experience Banker: Financial Concierge

Huntington Bank; Indianapolis (IN); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately while delivering exemplary service.

You will proactively identify financial goals, educate customers on deposits and banking products, and deepen relationships through a disciplined sales process and referrals from customers and partners.

Qualifications

• High School Diploma or GED with 1 year customer service or military service, or a Bachelor's Degree.
• Banking experience or familiarity with consumer deposit products is a plus.
• Strong interpersonal and communication skills for customer interaction.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on deposit products and online/mobile banking.
• Growing customer relationships through a disciplined sales approach and referrals.

Skills

Customer service

Sales skills

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Job description

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions accurately while delivering exemplary service.

You will proactively identify financial goals, educate customers on deposits and banking products, and deepen relationships through a disciplined sales process and referrals from customers and partners.