Customer Experience Banker | Financial Concierge

Huntington Bank; Michigan; On-site; USD 34,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker (Non NMLS) to serve walk-in customers as a Financial Concierge, retaining and expanding consumer and business relationships by identifying financial goals and recommending deposit and other banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies.

Qualifications

• High School Diploma or GED required with minimum 1 year of customer service or related roles; or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and related banking services.
• Identify opportunities to grow customer relationships through a structured sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker (Non NMLS) to serve walk-in customers as a Financial Concierge, retaining and expanding consumer and business relationships by identifying financial goals and recommending deposit and other banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies.