Customer Experience Banker - Financial Concierge

Huntington; Michigan; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Huntington in Hale, MI is hiring a Customer Experience Banker to serve walk-in customers as a Financial Concierge. You will help customers with deposits and banking products, resolve issues, and identify opportunities to deepen relationships through a disciplined sales process.

You’ll build trust by providing clear guidance, referring customers to other bank areas, and adhering to policies while delivering excellent service daily.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• 1 year of customer service or related military/administrative experience either required or preferred.
• Preferred: 1 year in banking, financial services, or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Grow customer relationships through proactive sales and referrals.

Skills

Customer service

Cash handling

Technology aptitude

Sales

Communication skills

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington in Hale, MI is hiring a Customer Experience Banker to serve walk-in customers as a Financial Concierge. You will help customers with deposits and banking products, resolve issues, and identify opportunities to deepen relationships through a disciplined sales process.

You’ll build trust by providing clear guidance, referring customers to other bank areas, and adhering to policies while delivering excellent service daily.