Customer Experience Banker - Financial Concierge

0101 The Huntington National Bank; Johnstown (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

The Huntington National Bank in Johnstown, Ohio, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy.

You will educate customers, refer them to other bank areas, and follow a disciplined sales process, outbound calls, and referrals while adhering to security and risk policies.

Qualifications

• High School Diploma or GED; or a Bachelor's degree.
• Minimum 1 year customer service or military service in an admin/contracting role.

Responsibilities

• Providing excellent customer service and resolving issues.
• Educating customers on consumer deposit products and services.
• Proactively growing relationships through a disciplined sales process and referrals.
• Adhering to all policies and maintaining accuracy in transactions.

Skills

Customer service

Sales

Financial products

Education

High School or GED

Bachelor's degree

Job description

The Huntington National Bank in Johnstown, Ohio, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy.

You will educate customers, refer them to other bank areas, and follow a disciplined sales process, outbound calls, and referrals while adhering to security and risk policies.