Customer Experience Banker — Financial Concierge

Huntington Bancshares, Inc.; Bellbrook (OH); Ibrido; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge, handling deposits, accounts and everyday banking needs with precision and courtesy.

You will identify customer goals, educate on deposit products, and expand relationships through a disciplined sales approach while adhering to policy and risk controls in an office setting with flexible work arrangements.

Competenze

• High School Diploma or GED plus 1 year customer service or related role.
• Bachelor's Degree acceptable in lieu of some experience.
• Knowledge of consumer deposit products and related banking services.

Mansioni

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conoscenze

Customer service

Sales

Relationship building

Formazione

High School Diploma or GED

Bachelor's Degree

Descrizione del lavoro

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge, handling deposits, accounts and everyday banking needs with precision and courtesy.

You will identify customer goals, educate on deposit products, and expand relationships through a disciplined sales approach while adhering to policy and risk controls in an office setting with flexible work arrangements.