Customer Experience Banker

Unified Bank; Wheeling (WV); On-site; USD 30,000 - 38,000; Full time

Job summary

Unified Bank is seeking a Customer Service Representative in Wheeling, WV to deliver exceptional service, process banking transactions, and assist customers with account openings and products. The role emphasizes accuracy, friendliness, and adherence to bank policies.

The successful candidate will have a High School diploma or equivalent, strong communication and organizational skills, and proficiency with Microsoft Office. This is a full-time, on-site position in Retail Banking.

Qualifications

• High School diploma or equivalency.
• Excellent business communication skills, both verbal and written.
• Experience with Microsoft Office.
• Strong organizational skills.

Responsibilities

• Process bank transactions accurately and timely while delivering friendly service.
• Cross-sell bank products by identifying customer needs and providing appropriate recommendations.
• Answer calls and assist customers with inquiries, account openings, and transactions.

Skills

Communication

Organization

Education

High School diploma or equivalency

Tools

Microsoft Office

Job description

Unified Bank is seeking a Customer Service Representative in Wheeling, WV to deliver exceptional service, process banking transactions, and assist customers with account openings and products. The role emphasizes accuracy, friendliness, and adherence to bank policies.

The successful candidate will have a High School diploma or equivalent, strong communication and organizational skills, and proficiency with Microsoft Office. This is a full-time, on-site position in Retail Banking.