Client Experience Banker

Fairygodboss; Pflugerville (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to provide warm, attentive service and build trusted relationships with clients. You will guide clients through branch processes, explain banking options, and leverage Chase digital tools to meet their financial needs.

The role emphasizes hospitality, teamwork, and adherence to regulatory requirements while helping clients achieve their financial goals.

Qualifications

• Proven ability to deliver attentive, friendly service and greet clients.
• Strong relationship-building and communication skills.
• Ability to learn products, services, and procedures quickly.
• Team player who collaborates to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and guiding them through the lobby.
• Provide account servicing and maintenance and support opening new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking transactions and self-service options like mobile app, website, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients and team members.
• Assist with branch operations and cash handling in line with bank policies.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Technology fluency

Job description

Chase is seeking an Associate Banker to provide warm, attentive service and build trusted relationships with clients. You will guide clients through branch processes, explain banking options, and leverage Chase digital tools to meet their financial needs.

The role emphasizes hospitality, teamwork, and adherence to regulatory requirements while helping clients achieve their financial goals.