Customer Experience Associate – Parking & Payments

Metropolis Technologies; Minneapolis (MN); On-site; USD 50,971,000 - 57,859,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k

Paid time off

Job summary

SP+ is seeking a Customer Service Representative in Minneapolis, MN. You will ensure a seamless parking experience, assist customers with automated revenue control equipment, and deliver exceptional service.

Responsibilities include handling transactions, guiding customers, and maintaining cleanliness and order at the facility. Availability for different shifts may be required; great communication and proactive service are essential.

Qualifications

• Basic customer service experience or aptitude
• Ability to handle cash and operate payment equipment
• Strong communication and problem-solving skills

Responsibilities

• Ensure customers have a seamless parking experience and assist with payments
• Maintain cleanliness of common areas
• Assist in day-to-day operations at the location
• Handle transactions and provide directions to customers
• Resolve customer complaints with supervision as needed

Skills

Customer service

Communication

Cash handling

Education

High School Diploma

Tools

Credit card machine

Job description

SP+ is seeking a Customer Service Representative in Minneapolis, MN. You will ensure a seamless parking experience, assist customers with automated revenue control equipment, and deliver exceptional service.

Responsibilities include handling transactions, guiding customers, and maintaining cleanliness and order at the facility. Availability for different shifts may be required; great communication and proactive service are essential.