Customer Experience Associate - Flexible Shifts & Growth

Hertz; Aspen (CO); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Up to 40% off Hertz rentals

Medical, Dental & Vision plans

Life Insurance (Hertz-paid)

401(k) matching

Paid parental leave

Employee assistance program

Educational reimbursement & discounts

Voluntary insurance programs

Theme park & gym discounts

Job summary

Hertz is seeking a Customer Service Associate in Aspen to deliver world-class service at the rental counter. You will welcome customers, process rentals, and resolve issues with a friendly, professional demeanor, ensuring accurate documentation and a smooth experience.

The role requires excellent English, strong multitasking, and the ability to work flexible shifts including weekends. You’ll join a team that values teamwork, efficiency, and brand loyalty while offering comprehensive benefits.

Qualifications

• Passion for customer service and attention to detail.
• Self-motivated to achieve and exceed targeted goals.
• Strong computer proficiency and ability to multi-task while engaging with customers.
• Proficiency in English, written and spoken.
• Clear and effective communication; other languages are a plus.

Responsibilities

• Provide world class customer service by managing the rental process.
• Welcome customers with a smile and represent Hertz professionally.
• Ensure a clean and safe vehicle for customers.
• Take ownership of service experiences and resolve issues promptly.
• Assist with directing customers and provide directions and information.
• Review rental parameters and charges with customers.
• Prepare rental documents accurately and completely.

Skills

Customer service

Attention to detail

Multitasking

English proficiency

Communication

Teamwork

Customer focus

Professionalism

Job description

Hertz is seeking a Customer Service Associate in Aspen to deliver world-class service at the rental counter. You will welcome customers, process rentals, and resolve issues with a friendly, professional demeanor, ensuring accurate documentation and a smooth experience.

The role requires excellent English, strong multitasking, and the ability to work flexible shifts including weekends. You’ll join a team that values teamwork, efficiency, and brand loyalty while offering comprehensive benefits.